In the storyline in which she boards the train, Helen sits alongside James (John Hannah) (the man in the lift) on the Underground and they strike up a conversation. She gets home to catch her boyfriend, Gerry (John Lynch), in bed with his American ex-girlfriend, Lydia (Jeanne Tripplehorn). Helen leaves him and moves in with her friend Anna (Zara Turner), and, at Anna's suggestion, she changes her hairstyle to make a fresh start. James continues to serendipitously pop into Helen's life, cheering her up and encouraging her to start her own public relations firm. She and James fall in love despite her reservations about beginning another relationship so soon after her ugly breakup with Gerry. Eventually, Helen discovers that she is pregnant. Believing it is James' child, she goes to see him at his office. She is stunned to learn from James' secretary that he is married. James finds her on a bridge and explains that he WAS married but is now separated and planning a divorce, but he and his wife maintain the appearance of a happy marriage for the sake of his sick mother. After she and James declare their love, Helen walks out into the road and is hit by a van.